Privacy Policy

Last Updated: December 1, 2023

1. Information We Collect

DigitaSola Media collects information that you provide directly to us when you use our services, including:

Personal identification information (name, email address, phone number)
Account credentials and profile information
Payment and billing information
Cooking preferences and dietary restrictions
Communication preferences and marketing choices
Technical information about your device and browser
Usage data and service interaction patterns

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our culinary services
To process your membership and payments
To personalize your cooking experience and recommendations
To communicate with you about service updates and new features
To improve our platform and develop new services
To ensure the security and integrity of our services
To comply with legal obligations under Canadian law

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist in operating our platform
With professional chefs and culinary experts for class participation
When required by law or to protect our legal rights
In connection with a business transfer or merger
With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Typical retention periods include:

Account information: While your account is active plus 2 years
Payment data: 7 years for tax and accounting purposes
Usage data: 3 years for service improvement
Marketing preferences: Until you withdraw consent

6. Your Rights and Choices

Under Canadian privacy laws, you have the right to:

Access and receive a copy of your personal information
Correct inaccurate or incomplete information
Withdraw consent for data processing
Delete your personal information in certain circumstances
Object to processing of your personal information
Data portability for transfer to another service

7. International Data Transfers

As a Canadian company, we primarily store and process data within Canada. In some cases, we may transfer data to service providers in other countries that provide adequate data protection measures as determined by Canadian authorities.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

DigitaSola Media
123 Culinary Avenue
Toronto, ON M5V 2T6
Canada
Email: privacy@digitasola.media
Phone: +1 4374157437